WHAT TO EXPECT

AT YOUR APPOINTMENT

 
michael-pfister-M5oHfkxQeY4-unsplash (1).jpg

HOLISTIC MASSAGE & MANUAL THERAPY SESSIONS

At our practice, each client is the leader of their own wellness journey.

Intake sessions are centered around individual healthcare goals and treatment expectations, as well as in depth medical history and physical assessment to ensure appropriate, customized care.

Initial visits should be at least 60 minutes to allow ample time for intake and hands-on treatment. After that, session lengths vary based on your need or preference.

Please fill out and submit the intake form online. If you are unable to do this, please download, print and bring it with you to your session. We will discuss your health history, goals and reasons for seeking manual therapy. 

Treatment typically begins with the client on a massage table, fully clothed, or draped for modesty. The practitioner will apply gentle pressure in affected areas – usually the hips, shoulders or neck -  to feel which tissues need to be addressed, and treat accordingly. Some clients may experience mild discomfort; most find myofascial release and manual therapy to be relaxing forms of treatment.

Please wear or bring appropriate clothing to receive treatment in, such as: sports bra/ tank, gym shorts/leggings, or however you are most comfortable. These sessions frequently involve movement and stretching. Keep in mind that clients shall remain fully clothed for manual therapy sessions, or undressed and draped for myofascial massage sessions (if preferred.)


Treatment plans vary as each person’s body reacts differently to manual therapy. Many clients achieve complete or significant reduction of symptoms  in as few as three one-hour sessions. A longer regimen could be recommended for more complex situations.

Self care stretching is highly recommended to maintain results and retain the body to ensure long-lasting relief.

 

COVID-19

Your safety is our top priority.
We're committed to keeping our clients healthy - by utilizing virtual intake forms and payment processing, thoroughly sanitizing common surface areas before and after each session, utilizing HEPA-approved air filtration systems, and requiring masks and temperature checks of everyone entering the office - in addition to all other state and local guidelines.

PAYMENT

Full payment is due at the time of service. Payment may be made by cash, check or credit card (Visa, Mastercard, Discover and American Express accepted). Pre-payment online is recommended to reduce the spread of COVID-19. We do not accept gratuities.
We do not bill insurance.

CANCELLATIONS

Kindly give 24 hours notice if you are unable to keep your scheduled appointment. Full payment will be expected for missed appointments without adequate notice.

Late Arrivals: Please give a courtesy call if you know you will be arriving late to your appointment. The session will be tailored around the remaining time allotted.

*Amid the ongoing uncertainty of COVID-19, we have modified our cancellation policy to offer greater flexibility to all our clients. We hope this will alleviate any stress and hesitation you have about an upcoming appointment. If you need to reschedule for whatever reason, and especially if you are not feeling well, we understand and request for you to please contact us as soon as possible to reschedule. To further support you, there will be no penalties for cancellations at this time.

PARKING

Metered street parking is available on Front Street.


Free guest parking is available in city-owned parking decks and parking lots. 
Red Deck: Oldetown Loop
Blue Deck: Second Street & Oldetown Loop

Please view Parking Map below.

 
Beige & Pink Abstract Our New Location Map Your Story_edited.jpg

How To Get Here

Navigation systems may direct you to the rear parking lot on Riverview Parkway, however, the entrance to the building is located on Front Street, accessible by the stone steps. For handicap-accessible parking options, please review this parking map.

 
content-pixie-7H_NXfWkcRo-unsplash.jpg

LIVE IN YOUR ELEMENT WITH ELEMENT WELLNESS

 

Element Wellness, LLC Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from myelementwellness.com (the “Site”).

PERSONAL INFORMATION WE COLLECT

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”

We collect Device Information using the following technologies:

    - “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
    - “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
    - “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. 
All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.

HOW DO WE USE YOUR PERSONAL INFORMATION?

We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations).  Additionally, we use this Order Information to:
Communicate with you;
Screen our orders for potential risk or fraud; and
When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

SHARING YOUR PERSONAL INFORMATION

We share your Personal Information with third parties to help us use your Personal Information, as described above.  For example, we use Wix to power our online store--you can read more about how Wix uses your Personal Information here:  https://www.wix.com/legal/privacy.  We also use Google Analytics to help us understand how our customers use the Site--you can read more about how Google uses your Personal Information here:  https://www.google.com/intl/en/policies/privacy/.  You can also opt-out of Google Analytics here:  https://tools.google.com/dlpage/gaoptout.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
BEHAVIOURAL ADVERTISING
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you.  For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising by:
    GOOGLE - https://www.google.com/settings/ads/anonymous
    BING - https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at:  http://optout.aboutads.info/.

DO NOT TRACK
Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

DATA RETENTION
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

CHANGES
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

CONTACT US
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at elementwellnessoh@gmail.com.